Privacy Policy

Last updated: September 1, 2026

1. Who is responsible

Liliane A. Feitosa Pereira Barros, operating as Liliane Fitness, Gustav-Gull-Platz 11, 8004 Zurich, Switzerland, is responsible for the personal data collected through this website. For any question about your data, or to exercise the rights described below, contact contact@lilianefitness.com.

2. What we collect

When you use the contact or consultation form, we collect the name, email address, telephone number (optional) and message you provide. We also collect technical information that our hosting provider records automatically when any website is visited, such as IP address, browser type, and the date and time of the visit. This technical data is used to operate and secure the site and is not used to identify you.

This website uses only the cookies technically necessary to make it work.

3. Information about your health

We do not ask for health information through this website. If you choose to include details about an injury, a condition or your physical state in your message, that information is treated as sensitive personal data. We use it solely to respond to your enquiry and, if you become a client, to design training that is safe and appropriate for you. It is never shared with anyone else and is deleted along with the rest of your enquiry.

4. Why we use your data

To answer your enquiry and arrange a consultation. Under the GDPR this rests on steps taken at your request before entering into a contract, and on our legitimate interest in replying to people who contact us.

To provide coaching services and manage the client relationship, where a contract exists.

To meet legal obligations, in particular Swiss accounting and tax record-keeping.

Sensitive information you volunteer is used on the basis of your explicit consent, given by choosing to share it.

5. Who else has access

We do not sell your data and we do not share it for advertising. It is accessible only to the following service providers, who process it on our behalf and under contract:

  • Website hosting: Namecheap
  • Email: Namecheap
  • Online sessions: Zoom or FaceTime

6. Data outside Switzerland and the EU

Some of the providers listed above store or process data in the United States. Where that happens, transfers are covered by the safeguards those providers have in place, such as the European Commission's standard contractual clauses and the equivalent Swiss recognition. You can ask us for details at any time.

7. How long we keep it

  • Enquiries that do not lead to a coaching relationship: deleted after 6 months.
  • Client records: kept for the duration of the coaching relationship.
  • Invoices and accounting records: kept for ten years, as Swiss law requires.

8. Your rights

You can ask us at any time to tell you what data we hold about you, to correct it, to delete it, to restrict how we use it, or to object to our using it. Where the GDPR applies, you can also ask for a copy in a portable format and withdraw any consent you have given, without affecting what was done before. Write to contact@lilianefitness.com and we will respond within the statutory period.

If you are not satisfied, you can contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) in Bern, or, if you are in the EU, to the supervisory authority where you live.

9. Security

This site is served over an encrypted connection (HTTPS). Access to enquiries and client information is limited to Liliane and protected by strong, unique passwords and two-factor authentication where the provider supports it.

10. Automated decisions

We do not use your data for automated decision-making or profiling.

11. Changes

We may update this policy as the services or the tools behind them change. The current version is always the one published on this page, with the date of the last update shown at the top.